Shipping Information

Restrictions on shipping addresses:

Fujisan-us.com currently ships Books, Magazines to any address in Canada, the U.S.and U.S. protectorates, including Alaska, Hawaii,Guam, Virgin Isalands and Puerto Rico.

Please note that we are unable to ship to APO/FPO addresses.
However, other items (Electronics, Appliances, Cosmetics, etc.,) can be shipped only to locations within the continental U.S., which excludes Canada, Alaska, Hawaii, Guam, Virgin Islands, and Puerto Rico.
The procedure for procurement and shipment:

The products shipped from Japan
Books
Magazines
The products shipped from U.S. distribution center or distributors
Drugs
Appliance
Electronics
Cosmetics
Shipping Timing
When ordering more than one item, we ship items as they become available;
the shipping fee remains the same regardless of splitting shipments. If any item of your order was cancelled due to the availability, we will NOT charge the shipping fee for the item.
Delivery Time & Method:
* Shipping from Japan to our US Distribution Center
Method Estimated Time
(Order to Receipt at our Distribution Center)
Shipping Cost
AIR ONLY 2 to 10 Business Days
Average 4 Business Days
Details Here
* Delivery from our distribution center to Customer
Products Method Estimated Time Required
(Fujisan-us.com to Customer
Books
Magazines
USPS
or FedEx (Ground Service) Note 1
2 to 7 Business Days
Drugs
Cosmetics
Houseware
USPS (First Class or Priority Mail)
or FedEx (Ground Service)
2 to 7 Business Days
Appliance
Electronics
FedEx (Ground Service) 2 to 6 Business Days
Note 1. The items in this category are shipped by one of the following services of USPS: First Class and Priority Mail depending on its weight and its shipping area. Also the items might be shipped by FedEx if they did not fit into the USPS Flat Envelopes.
Note 2. If your total purchase is over $100, we ship it by FedEx.
Note 3. Please note that we may change, at our option, the delivery method to FedEx, USPS, or other delivery company in certain circumstances.
Note 4. We are currently able to ship Books, Magazines to Alaska, Canada, Hawaii, Guam, Virgin Isalands and Puerto Rico (via USPS). Unfortunately, we are unable to ship other items to these addresses.
Note 5. The total delivery time, however, will depend on the availability of the item.
Shipping Cost:
* U.S.A. (Including Alaska, Hawaii, and Guam, and other US Protectorate Areas.)

* Books Magazines Shipping Fee - US$ (shipping together and including Alaska, Hawaii, and Guam, and other US Protectorate Areas.)

Magazine Book
Quantity Cost per Item Quantity Cost per Item
1 US$12.95 US$12.95 1 US$4.97 US$4.97
2 US$23.22 US$11.61 2 US$7.26 US$3.63
3 US$33.79 US$11.26 3 US$9.85 US$3.28
4 US$44.36 US$11.09 4 US$12.44 US$3.11
5 US$54.93 US$10.99 5 US$15.03 US$3.01
Thereafter per item
additional US$10.57
Thereafter per item
additional
US$2.59
*We wil charge addtional fee, in case tota l weight is over 1.5lb.
* CANADA

For Canadian Residents:
For shipments to CANADA, when FedEx attempts the delivery, you may be subjected to VAT(value-added tax) (also known as C.O.D) charges that are G.S.T(goods and services tax)+P.S.T(provincial sales tax) or Brokerage Amount, based on the total item value of a package.

If the total item value of a package was more than CAN$20.00, you are subjected to the above charges. The amount of the above charges varies, depending on the total amount of item value. If it was less than CAN$20.00, you are not subjected to the above charges.
Please note that all our customers in Canada are obligated to pay the above charges if applicable.

*For the details, please contact directly to each agency.
Link: About Canadian pay customs and taxes


* Books Magazines Shipping Fee - US$ (shipping together and including Alaska, Hawaii, and Guam, and other US Protectorate Areas.)

Magazine Book
Quantity Cost per Item Quantity Cost per Item
1 US$16.97 US$16.97 1 US$8.99 US$8.99
2 US$33.24 US$16.62 2 US$17.28 US$8.64
3 US$49.51 US$16.50 3 US$25.57 US$8.52
Thereafter per item
additional
US$16.27
Thereafter per item
additional
US$8.29

 

Returns:

All periodicals (magazines etc.), books, CDs, CD-ROMS, software, other media products, supplements, drugs, cosmetics, electronics are NOT returnable or exchangeable.

Please contact with us within 15 business days after receiving the product in case it is defective.

We suggest you return items using insured mail or other traceable delivery means for your protection. You shall be responsible for the return delivery cost unless the return is due to us shipping the wrong product or a defective product. Please e-mail us for return instructions.



Other Notes:

  • If certain items do not arrive within 30 days from Japan, all items that have already arrived will be shipped automatically. After the above date, your order will ship separately regardless of what you have chosen as a shipping method. This is also true for all magazine subscriptions.


  • Please note that Fujisan-us.com is operated by Nippon Shoseki Hanbai Inc. .
    Your credit card statement will show Nippon Shoseki Hanbai Inc. as the payee for all Fujisan-us.com purchases.